Ping Service
Anoushka Nair
ECU Health Design Award for Service — Winner
Ping Service
A dual-interface service that connects parents and school staff regarding student’s food allergies; sharing real-time updates on allergy care, check-ins, and emergency actions.
Because when it comes to student health, clarity and speed can save lives.
WHAT’S MISSING IN SCHOOLS TODAY?
1 in 3 school-related allergy fatalities occur due to delayed awareness.
In schools today, students with allergies rely on daily check-ins, medication reminders, and staff awareness to stay safe. But there are no existing systems in schools that are catered to support their allergy care.
Faculty members are expected to manage health-related responsibilities on top of their teaching duties, often without proper training or tools. Meanwhile, parents are left in the dark, unsure if care tasks were completed or if a reaction might go unnoticed.
WHAT PING BRINGS TO THE TABLE
Storyboard | Walk Through the Experience
Explore how Ping fits into school life by keeping students, parents and faculty connected at all times, especially during emergencies.
KEY TOUCH POINTS
Real-Time Task Confirmation
Faculty can quickly sign off on safety tasks—a crucial part of managing allergies and providing peace of mind for both staff and parents. With a few clicks, faculty confirm task completion and document care for each student.
Alerts for Student Profile Updates
Any changes in a student’s allergy profile are instantly reflected on the Ping platform—notifying faculty immediately after office confirms receipt of supporting prescriptions. This ensures school staff stays updated in real-time, improving communication and minimising risk.
Critical Mode for Emergencies
Emergency alerts are sent immediately to parents & medication information can be swiftly accessed by faculty in Critical Mode. This ensures that faculty can respond promptly, and parents feel reassured that their child’s safety is being managed effectively.
THE FINAL PROTOTYPE
Try Ping in Action
Explore Ping’s mobile app for parents and desktop dashboard for faculty—see how real-time care, updates, and alerts work across both sides.
